tourAfrika offers all clients with financial protection in the case of default by our suppliers. This protects all upfront payment made through us, giving you absolute mental freedom from any worries of during your safari or tour and, all the way through booking steps. The accommodation, transport and activity suppliers that we utilize meets stringent quality assurance protocols, in the event that insolvency befalls any of supplier and fail to offer the accommodation, transport or activity we booked for you, our supplier default insurance safeguards the money you paid for that service. We are merchants for VISA, Master and Amex. Any payment made to us by credit card carries the standard insurance of the credit card company. Being bonded members of SATSA, any deposit is protected in the event of insolvency. This financial protection does not encompass any feature of your safari or tour that you did not arrange through us.
Our membership to Southern Africa Tourism Services Association abbreviated as SATSA, attests that we have the financial assurance and security in place to cover monetary deposits lodged with us for services to be rendered. For more information visit the SATSA website.
SATSA Contact: Lizzie Mokgothu
P.O.Box 900, Ferndale, 2160, South Africa
Tel : +27 86 12 SATSA (72872) or +27 11 886 9996 | Fax: +27 886 7557 | Email: email@example.com
A crucial point to take note, our supplier default insurance is not the equivalent to your travel insurance. It is highly recommended that you obtain travel insurance to safeguard yourself on liability to cancellation fees and curtailment costs should an unforeseen incident result in your withdrawal from your booked safari or tour, and should it become necessary to cut holiday. The most important benefit of your travel insurance policy is your emergency medical and related expenses for claims paid in foreign currencies. Some of the other benefits of your travel insurance policy include: accidental death and disability cover, personal liability cover and luggage cover. If you purchase your full airfare on your credit card, most banks provide some complimentary cover. This is restricted mainly to limited medical cover. You will need to check exactly what you are covered for and then consider boosting your cover to ensure you have adequate cover for medical expenses as well as cover for the reimbursement of cancellation costs and lost luggage.